HONEY GOLD SEA MOSS GEL
Our refund policy is that your items are damaged. When you receive a damaged item you must send picture of the damaged product, provide name and order number in an email at secretstuffseamoss@gmail.com letting us know whether you’d like your money back or for us to reship your order.
Please discard all damaged perishables/sea moss gel as the product may have gone bad.
When a refund is requested the customer will receive a refund for the items purchased.
NO REFUND WILL BE PROVIDED FOR SHIPPING.
LOCATION
150 Home Avenue Trenton, New Jersey 08611
Pickup Schedule:
TUESDAY - SATURDAY: Schedule Pickup Time Directly
SUNDAY & MONDAY : CLOSED
Orders take at least 24-48 hours to be completed. Please wait to receive notification that your order is ready for pickup.
Delivery Schedule :
TUESDAY, WEDNESDAY, FRIDAY, SATURDAY.
You will receive notification when your order is ready for delivery and when it has been delivered.
Shipping Schedule:
BETWEEN TUESDAY & SATURDAY :
UPS Next Day Air is available for shipments needed. Please be advised that Next Day Air doesn’t put you ahead of anyone in line for shipping. Because we ship perishables UPS Next Day Air will arrive one day after it’s shipped to avoid 1-3 day UPS Ground shipping timeframe.
OFFICE HOURS
TUESDAY - Sat : 10:00am - 10:00pm
All communications will be handled during this time.
STORE HOURS
Tuesday - Saturday : 11:00am - 9:00pm
All shipments, deliveries, and pickups will be handled during these times.
Sunday & Monday : CLOSED - you will still be able to place your orders.